It's easy to order on-line, by phone or by mail!

If you have any questions or trouble using our site, please select "Contact Us" and email for help

Please remember:  All items are custom-made in our small shop.  It usually takes 2-3 weeks to prepare your order BEFORE shipping.  During peak times, this can slow down, so please allow 4-6 weeks for delivery.  (We usually manage to ship in 2-3 weeks, and you may email at any time to check the status of your order!)

Telephone orders:  Please call 410-366-6450, 2-10 pm eastern, Monday-Saturday

On-line orders / Credit Card: 

• We accept Visa, Mastercard, American Express and Discover. 
• Use our handy Shopping Cart and follow the check-out instructions. 
• Your credit card will NOT be charged until your order is physically ready to ship.

On-line orders/ Check or Money Order: 

• Use our handy Shopping Cart and select "Check/MO" as your payment method. 
• Print two copies ... save one for yourself and mail one to us along with your payment. 
• Please make check payable to "Dallas Mallerich" and send to the address shown here.
• By ordering on-line, you'll give us a "heads up" on your order and we can enter your items into our production list before your check/mo arrives.

On-line orders / PayPal: 

• Use our handy Shopping Cart and select "Check/MO" as your payment method.
• Write "PayPal" in the comments/instructions area and indicate the email address that's used for your PayPal account (if different than the one you've used to register with us).
• We'll send a separate PayPal invoice by email when your items are ready.
• Reminder:  NEVER send your PayPal password to us or anybody else!

Shipping Rates:

• Our shipping charges are calculated automatically based on destination (by country)
• Once you've added item(s) to your Shopping Cart, you can view the cart and click "Estimate Shipping" to see the cost.
• Our site will accept orders for the United States, Canada, Europe and Pacific as noted below.
• Europe:  Austria, Belgium, France, Germany, Great Britain (UK), Holland/Netherlands, Luxembourg, Norway, Sweden and Switzerland
• Pacific:  Australia, New Zealand and Japan
• If your country is not mentioned above, please contact us by email for instructions.

Delivery Time:

• It usually takes 2-3 weeks to prepare your order BEFORE shipping.
• All items are custom-made in our small shop. During peak times, it may take 4-6 weeks to prepare your order. 
• You may contact us by email or phone to check the status of your order at any time!
• When your order is shipped, we'll send an email to let you know that it's on the way.
• Domestic orders are usually sent by US Mail and generally arrive in just a few days after shipping.
• International orders are sent by US Mail (airmail) and generally arrive in 7-10 days after shipping ... however, airmail may take longer to arrive. 
• Orders sent to France and Germany usually take a little longer to arrive.

Mail Orders:  Please make check or money order payable to "Dallas Mallerich" and send to the address shown above.

Please email if you have any questions!